Returns & Exchanges

At KT by Knix, we want you to feel confident and comfortable in your period-proof apparel. If your purchase isn't quite right, we offer a hassle-free 30-day return policy for all eligible items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing at home.

• 3.
  Package Your Items

  Place your unwashed and unworn items in the original packaging or a secure mailer, ensuring all tags are still attached.

• 4.
  Ship and Track

  Drop your package off at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.